Nice presentation by Olivier Blanchard on how to measure social media return on investment and how to assess social media impact on your sales.
http://www.slideshare.net/thebrandbuilder/olivier-blanchard-basics-of-social-media-roi
Nice presentation by Olivier Blanchard on how to measure social media return on investment and how to assess social media impact on your sales.
http://www.slideshare.net/thebrandbuilder/olivier-blanchard-basics-of-social-media-roi